Getting Roku in Jersey to recognise UK Channels

Recently I picked up a Roku Streaming Stick to add SmartTv channels (netflix, iplayer, 4oD, ITVplayer,etc) to my rather dumb bedroom TV. It seemed like the best option as the TV is currently wall-mounted and there are no shelves/power sockets nearby that are free. This meant that an AppleTV was out of the running, as was the full Roku players. The Chromecast looked interesting but not having any Android devices, I decided on the Roku Streaming Stick.

It wasn’t the smoothest of setups. Firstly I couldn’t get an authentication code to be generated. Then after solving that issue, (I’d assume) due to being in Jersey, Channel Islands, none of the UK channels appeared which defeated the point of getting one! After some initial troubleshooting, it wasn’t apparent whether it recognised location based on GeoIP or the billing details of the account so I got in touch with Roku Support. The response was quick and managed to fix the issue. So it seems to be determined via which account setup page you use, which in turn would be decided by GeoIP on the computer you setup your account.

I’ve included the steps they provided me with for anyone else that has this issue.

  1. Unlink the Roku player from your existing account.
  2. Deactivate your Roku account.
  3. Please visit the following link through different browser window and tab:-
    https://owner.roku.com/signup-nocc/gb
    When you get the payment information page, scroll down the page to the bottom and click on ‘Skip, I’ll add later’.
  4. Once you have completed the account creation.
    Go to ‘Roku Home Screen’ on TV and click on ‘Channel Store’ >> ‘Get Started’.
    You will get a new activation code on TV screen.
  5. Go to your Roku account through your PC.
    Click on My Account (at the top right corner).
    Scroll down the page to the bottom, click on ‘Link a Device’.
  6. Enter the link activation code displaying on TV screen.
    Click on Submit.
  7. Choose/Check your favourite channels and click on ‘continue’.

EDIT – Apparently step 3 may no longer work. Will update this tutuorial if anyone manages to find another workaround…